Service Desk Agent – Brussels


We are looking for a motivated 2nd and 3rd level helpdesk colleague, proficient with support procedures and tech savvy, able to support corporate and VIP security services with a high level of quality.


Belgium – International Organisations


  • Knowledge of SMT and ServiceNow (including configuration) and interest/experience in a security operating center would be a plus.
  • Work in a small and cohesive team located in the Berlaymont with a lot of human interactions.
  • Possibility for onsite training in the maintenance and support of various cutting edge IT security technologies.
  • The job may include sysadmin tasks/training in addition to the helpdesk tasks, if the candidate is willing to develop additional technical skills.
  • The candidate might also develop in the service management side, helping to raise the maturity of our support activities (migration to servicenow, raising the maturity of our services etc.).
  • Work 2 days/week in Brussels and the rest of the time ok to work remotely from home in Belgium.


  • Less than 1 years of experience (freshly graduated students are also welcome)
  • Candidate should be already in Belgium
  • Good English level


Aleksandar (Aleks) Vasev
+353 1 254 9727
[email protected]

Our values

We do not only have a set of value that guide our daily choices, but they are really embedded in our DNA. We call it WESTPOLE MENTALITY. Our culture respects individuality and growth for each employee, and if you join our family you will be in contact every day with our values, which represent the way we face our daily challenges.