Senior Application Support Engineer – Luxembourg

Introduction

We are searching for a Senior Application Support Engineer T24 to join our client, a bank in Luxembourg.

You will be part of the team in charge of T24 technical support as part of our new Core Banking System implementation project.

Organization

Luxembourg – Consulting Services

Function

Mission description:

  • Deployments
  • Upgrades
  • Tuning
  • Monitoring
  • Issues Troubleshooting
  • Backup/Restore
  • Access Management
  • COB Monitoring & Management

Your role:

  • Prepare, deploy and maintain the different T24 environments required, according to the project phases (development, testing…) with our infrastructure provider
  • Support the T24 environments and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers
  • Analyze problems, solve issues, implement monitoring, perform performance tuning and optimization
  • Ensure the integrity of the managed environments and perform upgrades
  • Initiate, monitor and support Closure of Business (including on-call support)
  • Create and update all documents related to applications and their supporting systems
  • Perform all other duties as assigned

Requirements

Your profile:

  • Experience with T24 in a similar position is mandatory.
  • Equivalent to the completion of at least 4 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
  • More than 5 years of experience in a similar position, ideally in the banking or financial sector.
  • Strong hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as: Linux, Microsoft Windows; Oracle, SQL Server; Websphere Application Server, IIS; Powershell, Python, Shellscript.
  • Experience with GAMMA is an asset.
  • Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening).

Information

Ilona Grekova

Application

Ilona Grekova

[email protected]

Our values

We do not only have a set of value that guide our daily choices, but they are really embedded in our DNA. We call it WESTPOLE MENTALITY. Our culture respects individuality and growth for each employee, and if you join our family you will be in contact every day with our values, which represent the way we face our daily challenges.