Introduction
WESTPOLE is looking for a Senior LInux Engineer for a long term project in Antwerp or Brussels
Organization
Job Purpose (This is a single sentence, which identifies the overall purpose of the job):
• To be a technical expert in the Linux product domain. This is a technical role including analysis, project, BAU, and audit remediation to meet the requirements
• This person is able to work in a Agile OS product Team within a multinational team supporting Partners across Europe and Globally.
Function
Key Accountabilities :
• Engineer (Build) and test solutions, document accordingly and handover to operations team.
• Provide 3rd level support to the operations function (on & offshore).
• Undertake project activities.
• Drive process improvement initiatives (e.g. Automation, documentation & transition to offshore team)
• Support pro-active maintenance, including software upgrades, patching, hardening, vulnerability management, capacity management, inventory management.
• Ensure that agreed service levels are met.
• Ensure audit compliance is maintained to agreed levels
Project tasks completed to “on time, on budget on specification” (OTOBOS) standard
• Meet Target Letter KPI for man-days lost as a result of P1 incidents
• Operational targets for incident resolution, work request processing, etc.
• Zero outages resulting from lack of maintenance, inadequately planned changes, etc.
• Performance issues are identified and resolved with no customer impact
• Audit/compliance deliverables maintained within deadlines
The Operating Environment and Context Of The Job (The most challenging features (and reasons) of the job; any critical time constraints; the impact, influences and consequences of the work done etc.):
The server infrastructure is key in our ability to provide service delivery for the Partners. A well-managed environment is essential. Effective proactive monitoring, capacity management, and strict adherence to ITIL process is a must to ensure service availability is maintained. There also needs to be a strong focus on strategic view, including engagement with the Global team, and technology evolution to ensure the platform remains fit for purpose.
Requirements
Experience working with Devops methodologies using Git and Puppet, or one of the major configuration management toolsets e.g. Ansible/Salt/Chef.
• Professional experience gained during several years in respective areas with a significant period of time working in an OPS context.
• Very good expertise in one or more of the assigned technologies, respective multi-year hands on and vendor-approved accreditations.
• Have interest in Infrastructure technologies (Network, virtualization, OS, storage, middlewares, …) allowing to have pro-active and efficient discussions with various teams to bring solutions during incidents or projects.
• Process oriented thinking, structured approach and familiarity with the ITIL process of an international enterprise scale IT Service delivery organisation with offshore presence
• Communicative and team-minded personality with a high sense of responsibility and quality, and the ability to create plans and coordinate the delivery over multiple teams.
• High motivation and ability to work under pressure
• A successful computer science education (University, Technical College etc.) is a big plus
Key behavioural skills include:
• Communication (written and oral)
• Creativity and Innovation
• Analytical / problem solving
• Planning & organising
• Teamworking / knowledge sharing
• Autonomy
Offer
We offer a market conform rate or salary, a coaching track during our journey together and a challenging mission on the long term
Information
Chatry Van Hove +32 2 255 71 50
email: [email protected]
