IT Security Support – Rome


We are currently searching for two IT Security Support Associates for the IOM ( International Organization for Migration)


Belgium – International Organisations


  • Provide second-level support to incidents and requests related to Identity and AccessManagement (IAM) services that includes Employees Accounts, ROLES, Authorization andAccess management.
  • Perform daily system monitoring, verifying the integrity and availability of all IAM services,systems, and key processes, reviewing system and application logs.
  • Perform daily troubleshooting of issues by using IAM tools and SQL database query tools.
  • Perform basic validation of Employees data in each target systems integrated with IAMwhich includes SAP, AD On-Prem, AAD, and XO.
  • Deploy system patches as released by OI, Microsoft, and other vendors related to IAMsolution, and upgrade administrative tools and utilities.
  • In close collaboration with other ICT teams, deploy, test, and troubleshoot new IAMdevelopments in DEV, UAT in PROD environments.
  • Support the ICT Security team in testing and deploying new solutions, provide second-levelsupport to support implemented advanced security features, and follow the escalationofficial applications.
  • Maintain and produce support-related artifacts and documentation, including operationsmanual, process documents, configuration documents, etc. while making them available tothe whole GUS team
  • Provide after-hours support when necessary and respond to emergencies.
  • Work with Business and vendors and GUS client support teams to resolve issues.


  • Has a minimum of three years of experience of working experience in administration andsupport of Azure Active Directory, Share Point, Office 365, Microsoft Exchange, and SAP.
  • Experience in developing, implementing, and optimizing SQL queries.
  • Good Familiarity with Security and infrastructure administration.
  • Experience with User Authentications and Identity Synchronization Technologies such asOAuth 2.0, SAML, and OpenID Connect.
  • Knowledge of OI PowerShell scripting
  • External identity providers configuration for Web Application
  • Familiarity with Security and infrastructure administration
  • Knowledge of Office 365 Identity Management
  • Able to articulate complex, technical concepts to non-technical audiences
  • Experience with Cloud User Management and configuration
  • Understanding of Virtualization concepts and virtual system administration
  • Familiarity with core OS services such as SSH, Telnet, FTP, NFS, DNS, DHCP, LDAP
  • Excellent hands-on experience with administration and troubleshooting of Azure AD, MSExchange, Office 365. And Share Point.


  • A strong learning and development program.
  • A challenging environment, where collaborative working, and continuous self-improvement is the key to success.
  • A good work-life balance.
  • A competitive salary package (including meal vouchers, hospital insurance, etc.) and an open-ended contract.


Aleksandar (Aleks) Vasev
+353 1 254 9727
[email protected]


Aleksandar Vasev +353 1 254 9727

Our values

We do not only have a set of value that guide our daily choices, but they are really embedded in our DNA. We call it WESTPOLE MENTALITY. Our culture respects individuality and growth for each employee, and if you join our family you will be in contact every day with our values, which represent the way we face our daily challenges.