Incident Manager – Luxembourg


We’re looking for an Incident Manager, who will join our team in Luxembourg on the Long-term, On-site mission.

There are no remote options!


Luxembourg – International Organisations


First contract: 110 days, then renewal on next year, etc.

NO HOMEWORKING, full presence required in the clients premises, office Luxembourg.

Start-date ASAP. Most probably in July


French + English needed

EU prefered, but also nonEU candidates already locatedin Luxembourg can apply (nonEUs outside LU cannot apply)


Implementation of Incident processes >> Implementation of the incident ticket life cycle, released in a ticketing system

Collaboration with the System Administrators and the Helpdesk teams. Pilot the helpdesk teams

Promoting the processes to the users


  • You can work as an Employee or as a Freelancer consultant. It’s 100% up to you!
  • Real career possibilities in a fascinating IT sector, a constantly growing dynamic company and a well-established international track record.
  • A strong learning and development program.
  • A challenging environment, where collaborative working, and continuous self-improvement is the key to success.
  • A good work-life balance.
  • A competitive salary package (including meal vouchers, hospital insurance, etc.) and an open-ended contract.


Our values

We do not only have a set of value that guide our daily choices, but they are really embedded in our DNA. We call it WESTPOLE MENTALITY. Our culture respects individuality and growth for each employee, and if you join our family you will be in contact every day with our values, which represent the way we face our daily challenges.